SHIPMENT VISIBILITY

Shipment Tracking

After tracking access is approved, an AI Global Freight order number or carrier tracking number can be used to view connected shipment events.

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01

Available tracking information

After approved tracking integration, the page may show pickup, departure, arrival, customs, delivery and proof of delivery according to channel data.

02

Missing or exceptional events

Update frequency varies by mode. Long gaps, returns or customs holds can be escalated for manual review.

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